At Chalo Ghoomein, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services, visit our website, or interact with us.
1. Information We Collect
We may collect personal information from you when you use our website or engage in our services. This may include:
- Personal Identification Information: Name, email address, phone number, mailing address, payment information.
- Travel Details: Destination, travel dates, travel companions, special preferences.
- Usage Data: Information about how you interact with our website, such as your IP address, browser type, referring pages, and the dates and times of your visits.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. These tools help us understand how users navigate our website and improve our services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: To book travel arrangements, manage your bookings, and communicate important information related to your trips.
- To Improve Our Services: To better understand user preferences and enhance our offerings.
- For Customer Support: To respond to your inquiries, provide support, and resolve any issues related to your travel arrangements.
- Marketing and Promotions: To send you promotional emails about our travel packages, special offers, and news that we believe may interest you (you can opt out of these communications at any time).
- Payment Processing: To process payments for travel bookings made on our website.
3. Data Sharing
We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:
- Travel Partners: We may share your information with airlines, hotels, tour operators, and other service providers necessary to fulfill your travel arrangements.
- Legal Requirements: If required by law, we may disclose your information in response to a legal process or governmental request.
- Service Providers: We may share data with third-party vendors that help us with services like payment processing, website hosting, and marketing.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Security of Your Information
We take the security of your personal information seriously and implement appropriate measures to protect it. While we use reasonable efforts to safeguard your data, no system is completely secure, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correct: Update or correct any inaccuracies in your personal information.
- Delete: Request the deletion of your personal information, subject to applicable legal requirements.
- Opt-Out: Unsubscribe from marketing communications by following the instructions in the email or by contacting us directly.
To exercise any of these rights, please contact us using the details below.
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and help us remember your preferences and improve site functionality. You can manage or disable cookies through your browser settings, but please note that this may affect your experience on our site.
8. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information as soon as possible.
9. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. When we make significant changes, we will notify you by posting a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Chalo Ghoomein
Email: chaloghoomein.work@gmail.com
Phone: +91-7387285835